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End User License Agreement

 

Effective date: September 11, 2026

Last reviewed: September 11, 2026

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This End User License Agreement ("Agreement") is a legal contract between you ("User" or "You") and Total Flight Solutions ("TFS", "we", "our", or "us") governing your use of any software, web applications, scheduling tools, and integrations (collectively, the "Software") provided by TFS, including but not limited to those integrated with QuickBooks Online, FlightSchedulePro, and Plaid.

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By accessing or using the Software, you agree to be bound by the terms of this Agreement.

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1. License Grant

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TFS grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software for personal or internal business use only, in connection with services provided by TFS.

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2. Restrictions

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You agree not to:

  • Copy, modify, distribute, sell, or lease any part of the Software

  • Reverse engineer, decompile, or attempt to extract the source code

  • Use the Software for any unlawful, unauthorized, or abusive purpose

  • Share your access credentials or allow unauthorized third parties to use the Software

 

3. Ownership

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All rights, title, and interest in the Software, including all intellectual property rights, remain the exclusive property of Total Flight Solutions or its licensors. This Agreement does not grant you any ownership interest.

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4. Data Access and Integration

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The Software integrates with third-party platforms in order to deliver financial and operational services. By using the Software, you authorize TFS to access and exchange the data necessary to provide those services.

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QuickBooks Online and FlightSchedulePro. TFS exchanges billing, invoicing, scheduling, and aircraft and reservation data with these platforms in the ordinary course of delivering flight training, charter, aerial survey, and maintenance services.

 

Plaid. TFS uses Plaid Inc. ("Plaid") to retrieve transaction data from payment card accounts owned by Total Flight Solutions, so that business expenses charged to Company credit cards can be documented, categorized, and reconciled. Employees issued a

Company card may review their own Company card transactions within the Software.

 

TFS does not link, request access to, or retrieve data from the personal financial accounts of students, customers, clients, or employees. Plaid's account-linking interface is presented only to authorized Total Flight Solutions staff and is never presented to students, customers, or client users. TFS does not store full payment card numbers or card verification values.

 

Your use of Plaid is additionally governed by Plaid's End User Privacy Policy, available at plaid.com/legal. Your use of other third-party services is subject to the applicable third-party terms and privacy policies.

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5. Privacy

 

Our collection, use, sharing, and retention of information in connection with the Software is described in our Privacy Policy at totalflight.com/privacy-policy, which is incorporated into this Agreement by reference.

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6. Termination

 

TFS reserves the right to suspend or terminate your access to the Software at any time, without notice, if you breach this Agreement or misuse the Software. Upon termination, your license to use the Software immediately ends, and you must cease all use.

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7. Disclaimer of Warranties

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The Software is provided "as is" and "as available" without warranties of any kind, express or implied. TFS disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

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8. Limitation of Liability

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To the maximum extent permitted by law, TFS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Software.

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9. Amendments

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TFS reserves the right to update this Agreement at any time. When we make material changes we will update the effective date above. Continued use of the Software after changes are posted constitutes acceptance of the new terms.

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10. Governing Law

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This Agreement is governed by the laws of the State of North Carolina, without regard to its conflict of laws rules.

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11. Contact

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Total Flight Solutions 450 Airport Road, Suite 200 Louisburg, NC 27549

General: solutions@totalflight.com Privacy and security: security@totalflight.com Phone: 919-497-5511​

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