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Privacy Policy

 

Total Flight Solutions (“TFS”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when integrating with QuickBooks Online (QBO) and in the course of providing our flight training and related services.

By engaging with our services or authorizing QBO integration, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect and access the following types of information:

  • Customer Information: Name, contact details, billing and payment history

  • Financial Data: Invoices, transaction details, balances, and payment records synced via QBO

  • Service Usage Data: Interactions with our training and invoicing systems, including log data

All information collected is directly relevant to the services we provide and necessary for proper business operations.

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2. How We Use Your Information

We use your information for the following purposes:

  • To manage and send invoices

  • To track and reconcile payments

  • To maintain accurate accounting and reporting

  • To provide customer support related to billing and services

  • To improve internal business processes

We do not sell, rent, or share your personal or financial information with third parties for marketing purposes.

 

3. Third-Party Services

TFS utilizes Intuit’s QuickBooks Online (QBO) as a third-party financial software platform. Any data accessed from or transmitted to QBO is subject to Intuit’s Privacy Policy, in addition to this policy.

We may also work with other service providers (e.g., payment processors or IT support) who are bound by confidentiality and data protection agreements.

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. This includes limiting access to authorized personnel and using secure platforms for financial data exchange.

 

5. Data Retention

We retain customer and financial records as required by applicable laws and for legitimate business needs, such as auditing, regulatory compliance, and tax reporting.

 

6. Your Rights and Choices

You may request:

  • A copy of the information we hold about you

  • Corrections to inaccurate or outdated data

  • Deletion of your information (as permitted by law)

You may also revoke access to your QBO data at any time, which will stop future syncing and usage.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this page periodically for updates.

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